Please feel free to email us, for any reason, at JewelzOfPassion@Gmail.com and we will respond within 24 hours.
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This website uses Pay Pal Services for all payment methods. You do not need a Pay Pal account to pay through this service.
Due to the handmade nature of these designs, please allow 2-3 business days for shipping and handling. All Jewels are shipped via USPS Priority Mail Service. The fee is a flat $9.25 for shipping/handing on all US/Domestic orders. Additional insurance is optional and available.
We are not responsible for lost, stolen, misdirected, damaged or stolen mail/packages.
Your satisfaction is very important to us. If you are not completely satisfied with your purchase, I am happy to offer a refund on the cost of the item purchased or exchange on any items within 14 days of purchase. We will refund 100% of your order if the item(s) in its original unworn condition. There is no refund on shipping/handling charges.
Please email us to request a return, stating which item(s) you are referencing, and a note as to why you are requesting a return/exchange.
Thank You and Enjoy!